Motion Detection Feature

We’ve got exciting news for our ‘good’ tier customers.

motion alert cameraWe’re super excited to announce that our ‘good’ tier customers will now receive motion detection through their Neos camera*.

This means that providing your Neos system is armed, you’ll be alerted the moment any motion is detected in real time, so no scrolling through hours of footage! If you get an alert, simply launch the app and view the live camera feed.

So how does it work?

You’ll receive a notification and an in-app message explaining when your motion feature is going live. Then motion detection will be automatically turned on. All you’ll need to do is ensure your camera is switched on and is up and running.

If you have any questions, don’t hesitate to get in touch via your Neos app or send us an email at We’d love to get any feedback you have about the new feature. Good or bad, get in touch to tell us! It’s easy to chat through the app, see below. 

If you would like some more information on how to get the most out of your new motion feature and the best place to position your camera, you can find some FAQ’s here:



Don’t have a Neos system? Get a quote in under 60 seconds here.

*Motion detection now available to all customers with a Truen camera only.