8 smart sensors
plus camera
Detect leaks, fires and break-ins.
Protect your home 24/7.
Neos app
Connects to your sensors
and camera. Alerts you if there’s
a problem.
Home insurance
In case you need to
make a claim - includes
24/7 home emergency assistance.
Peace of mind at the touch of a screen
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Try the Neos app
Your Status screen gives you an update from your eight smart home sensors and camera. If everything’s OK, you’ll get a tick. If something needs attention, we’ll let you know.
Heading off on a trip? Set your home’s alarm from anywhere in the world.
Click the flashing button on the app to see how it works. -
Connected. Protected.
The Neos system is now armed. Sit back and relax, happy that Neos will alert you if the system picks up a threat.
In case you want to check in with what’s going on at home, tap on ‘Cameras’ to pick up a live stream from your security camera.
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Private viewing
Your Neos kit includes an indoor camera for you to put wherever you want in your home.
Only you can access the camera, through a live feed that also lets you snap stills. Maybe that’s your toddler dancing, maybe it’s an intruder.
Did you leave that back door open again? Find out by tapping the ‘Devices’ tab.
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An easy night’s sleep included
From the Devices screen you can check the live status of the nine smart home sensors in your Neos kit.
If your sensors detect a threat, the app will alert you on your Status screen. Want to see a report of what’s happened recently? Tap the ‘Home’ tab.
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Incident Alerts
If an issue is detected, we notify you via an app push notification, with a follow-up call if you don’t respond to the alert.
Not at home? Not to worry, just select the ‘activity’ button to initiate a solution.
Smoke Detected!
Intruder Detected!
Water Detected!
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Problem meets solution on one screen
When you get an incident alert, it won’t just tell you what’s up and leave you to it.
Select the incident or chat icon to call key holders, emergency services or the Neos home security assistance team – we’ll arrange an approved tradesperson to come out and fix the issue.
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Your insurance
Why make life harder than it needs to be? You can track all your insurance policies – not just the one with Neos – in the same place on the insurance screen.
You can keep an eye on how much you’re paying, who you’re with and when your renewals are due, all on one screen.
Need some help? ‘Hit the chat icon’.
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Chat with a member of the Neos Team
Need help from a human? Neos has loads of really great ones.
If you need to talk through an incident tap the chat icon. You’ll find it on most screens in the app and on Neos.co.uk
Simply click on the chat icon that appears on most pages of the app to chat
On the website, select the chat icon that appears on the right hand side
