If you have questions, we'd love to hear them. We're always open to helpful feedback and customers' advice on how we can improve Neos.
To get in touch, use the details below.
For amendments, queries and cancellations
Customer service phone lines are open from 09:00-19:00, Monday-Friday.
T: 0203 210 3000 - then select the option "to make a claim."
Our claims phone line is open 24/7
For legal cover:
Legal cover phone lines are open Mon 09:00-17:00, Monday - Friday.